Please refer to the FAQ section of this site for answers to most questions. You may also email us at support@kaswit.com for any additional help. If you are in need of technical assistance, please include:
- Your name and email address
- Your phone number
- Where and when the PPG was purchased
- The model of your PPG, (Original, Plus or Pro)
- The serial number of your unit, which is located under the Glideboard or (when facingyour feet) on the bottom right-hand bar.
RETURN POLICY
Try the Pilates Power Gym Pro risk-free. You have 30 days to try the Pilates Power Gym Pro® yourself. If you’re not completely satisfied for any reason, simply call Customer Service at 888-574-5283 for a Return Authorization number to return it within 30 days for a full refund.




