gurantee30-Day Money Back Guarantee

Most people love their Pilates Power Gym and we think you will love it too! Now you can try any of the Pilates Power Gym® models for up to 30 or even 60 days in your own home depending on the payment plan you choose. If for some reason you’re not completely satisfied you may return your Pilates Power Gym within 30 or 60 days of receiving it.

Refund Policy for orders received here at pilatespowergym.com or directly through Kaswit, Inc.

FULL PAYMENT

If you paid for your Pilates Power Gym in full from this site, you will receive a full refund of your purchase price as long as you call Customer Service at 888-574-5283 and ask for a Return Authorization number within the first 60 days of receipt of your Pilates Power Gym. Your PPG unit must be returned repacked in its original box with its original packing materials with all of the components which were shipped to you. If it is not shipped to us in its original box with all of the packing materials, you will be charged a $99.95 restocking fee.

PAYMENT PLAN

If you select one of the payment plan offers from this site and wish to return your unit, you will receive a refund of the amount you were charged. You must call Customer Service at 888-574-5283 and ask for a Return Authorization number within the first 30 days of receipt of your Pilates Power Gym to avoid further payments. Your PPG unit must be returned repacked in its original box with its original packing materials with all of the components which were shipped to you. If it is not shipped to us in its original box with all of the packing materials, you will be charged a $99.95 restocking fee.

SHIPPING AND HANDLING

We provided Free Shipping and Handling to you however, you will be responsible for shipping the unit back to us if you desire to return it. The cost to return your Pilates Power Gym varies and is determined by where you are shipping from, and where you are shipping to (4910 Longley Lane, Suite 101, Reno, NV 89502) along with the weight and dimensions of the shipment. You will receive accurate shipping estimates and timelines from UPS Ground (UPS.com) by entering the box’s dimensions – 56x18x13 inches and the box weight – use 64 pounds for the PRO models 76 pounds for the PLUS models.

ADDITIONAL CONTACT INFORMATION

Home Shopping Network (HSN) customers please call Customer service for HSN at 800-284-5757

Amazon customers please call 888-574-5283

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